Event Details
FREE for NEAHQ members, $35 for non-members
NEAHQ Members: On the registration page, click on "Get Tickets" and complete the registration steps. Active NEAHQ membership will be verified.
This program has been submitted for approval by NAHQ for 1.0 hours of CPHQ CE credit.
About the Speakers:
Michelle Schank, MSN, RN-BC, is the Program Administrator for Nursing Quality at TriHealth.
The presentation will define just culture and show how the TriHealth Nursing team uses this principle in our practice review. It will discuss two types of peer review to include periodic performance review and peer review when a safety event occurs. The Performance Management Decision Guide will be discussed and broken down into the four pathways to determine appropriate management and follow up after an incident. Examples of case reviews will be presented to the participants and discussion will follow.
Learning Objectives:
● Participants will learn to define and explain the importance of a fair and just
culture and how a peer review process is completed in the organization.
● Participants will understand the difference between human/individual
errors versus system failures during a safety incident.
● Attendees will understand the use of the Performance Management Decision Guide algorithm used during peer review.
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