Tools to Manage Change: Barriers to Success

Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions, reducing resistance, and ensuring sustained improvements. A well-planned approach to change benefits patients, providers, and the entire healthcare system, ultimately leading to better health outcomes and operational.

Objectives:  

1. Explain why change is necessary to refocus on what matters to the patient
2. Define the important relationship between change management and project management in healthcare quality management activities
3. Describe models of change
4. Describe how the models can be applied to specific situations

 FREE event for members of NEAHQ

FREE event for members of MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, GAHQ, OAHQ, TGCAHQ by selecting your association's ticket type and using discount code provided by your association in the "Click here to enter your promotional code" at bottom of the ticket section. Note: 100% discount will process after code entry submission. 

$35 for non-members

NAHQ pending 1.5  hour CPHQ CE credits 

 About the Speaker

Jay Spitulnik, Ph.D. is an Associate Teaching Professor and Director of the Health Informatics Graduate Program at Northeastern University in Boston.  He is a Training, Organization Development, Talent Management, and Performance Improvement professional with expertise in organizational assessment, strategic planning and implementation and process development. Jay is skilled in the design and delivery of groundbreaking change management programs that have delivered significant revenue growth and cost savings through restructuring of business processes in compliance with long and short term organizational goals.