Event Details
Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0, 2.0, and 3.0) and then look ahead to Quality 4.0. This interactive presentation will include exercises in connecting your work to specific quality eras. When looking ahead to Quality 4.0 the tension between AI and humanism will be discussed and you will help make a case for AI or humanism, or perhaps both.
Objectives:
- define quality assurance, quality control, quality improvement, and coproduction;
- describe the three phases of historical phases of development in healthcare quality; and
- discuss how the three different phases of quality apply to real-world healthcare practice.
FREE event for members of NEAHQ
FREE event for members of MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, GAHQ, OAHQ, TGCAHQ by selecting your association's ticket type and using discount code provided by your association in the "Click here to enter your promotional code" at bottom of the ticket section. Note: 100% discount will process after code entry submission.
$35 for non-members
NAHQ pending 1 hour CPHQ CE credits
About the Speaker
Brant J. Oliver, PhD, MS, MPH, FNP-BC, PMHNP-BC is Associate Professor in the Departments of Community & Family Medicine, the Dartmouth Institute for Health Policy & Clinical Practice, and Psychiatry at the Geisel School of Medicine at Dartmouth, and System Vice President for Care Experience for the Dartmouth Health system in New Hampshire.
Dr. Oliver has specific expertise in Learning Health Systems, healthcare coproduction and improvement measurement and methodology, and has served as principal investigator, co-investigator, improvement faculty, or methodologist for improvement, implementation and research collaboratives internationally in the U.S., Canada, the U.K., Sweden, and Australia. He also directs the Chronic Health Improvement Research Program at Dartmouth Health (CHIRP) which conducts improvement and implementation research using learning health system approaches for “3C” (complex, chronic, costly) conditions, including MS, IBD, Long COVID, and others. As a health professions educator, Dr. Oliver teaches graduate and doctoral students, residents, and post-doctoral fellows in quality improvement and implementation methodology with a specialization in measurement and analytics.
As a clinician, he is a board-certified family and psychiatric nurse practitioner with over 20 years of clinical experience, a majority of which has been in multiple sclerosis neurobehavioral care.
Dr. Oliver is the 2022 recipient of the national improvement and implementation science research award from the QSEN Institute, the 2023 recipient of the Batalden Award for career achievement in healthcare improvement from the Department of Veterans Affairs National Quality Scholars (VAQS) national fellowship program, and is lead editor of the national best-selling Joint Commission Resources textbook Practical Measurement for Healthcare Improvement
